They Don’t Like It: Five Common Facebook Faux Pas
As more companies struggle to make themselves known in the dog-eat-dog world of online marketing, there are often mistakes made. People are so concerned with doing everything quickly that efficiency sometimes falls to the wayside. This is a huge problem that can lead to your business being put in jeopardy. Here are five huge mistakes often made on Facebook and how to avoid them.
Failing to give the audience fresh content and new updates is the same as ignoring them. This might not seem like it, but what good is talking to someone and repeating what they already know. People will get bored with you easily if you are not constantly providing them with new and exciting information. If you do not have any good news to share about your business, mention relevant industry items that may appeal to them.
Being unprofessional is a great way to alienate a large part of your audience. The last thing you want to do is have someone look at you as if you do not know what you are doing. This means that you should not use your page to talk about mundane things like a party you went to a few weeks ago. It also means that you should not use your page to leave negative posts about any of your competition.
Make sure that you stick to topics that are relevant to your niche. As stated above, there is nothing with sharing industry info when you don’t have anything new to offer about your business. You have to make sure that everything is relevant because putting any old thing will result in your audience not being interested.
Pay close attention to what your competitors are doing. This does not mean that you should go on their social media pages and copy everything word for word. It means that you should take note of what type of tactics they are using to get customers’ attention. The only thing that mimicking them will do is give people the idea that you are unoriginal, and they will look at you in a very negative light from then on.
When customers leave posts on your page, you should not ignore them, This will give them the impression that they do not matter to you. Even if you are busy and have a lot to do, you should always find time to speak to people and let them know that you appreciate them. If you feel someone is saying too many trivial things, kindly let them know you are open to talk if they want to speak about anything relevant.
Facebook is one of the most popular social networking sites, and you would be doing your business a disservice if you fail to join. Be very careful about the way you conduct yourself since everything you do will reflect on your business. The tips above should give you a good idea of what type of Facebook etiquette the public will be expecting you to have.